GOptions Complaints

GOptions Complaints

GOptions Complaints

As one of the oldest providers of online binary options, GOptions know a thing or two about digital contracts. Traders gain access to a comprehensive range of over 220 assets which can be traded easily via their SpotOption platform. It is a simple to navigate, web-based trading platform featuring one of the widest range of assets for trading and full support for mobile trading.

First launched in 2009 the company is well recognized in the industry. It is owned and operated by Go Marketing International Ltd. Their management team is made up of a group of individuals with a proficiency in both trading and service experience surpassing 100 years collectively.All their service and management team have either traded for themselves, for a broker, or have been dealers in a professional boiler room. Allowing for the perfect combination of role-reversal and total understanding of customers’ complaints, compliments, needs and wants.

Customer is King is not just a clichéd quote, when trading with GOptions, customer service comes in at a very close second to securing traders funds. It’s no surprise when you have 24/6 service in multi-languages that any complain is left un-noticed nor unattended to.

GOptions Complaints | Regulation

Even though they are not a regulated broker this does not take away from their customer focused approach and the importance of every client, if their emphasis was not on satisfying their traders they would not be categorized as market leaders. The credibility of this broker lies within its numerous awards received over the past 7 years, such as the Best Bonuses Award 2013, the Best Withdrawals Award 2013, the BOS Silver Best Broker Europe Award 2013, the BOL Gold Best Ancillary Features 2013 Award, Best USA trader 2014, Best US broker 2014, to mention a few. As highlighted in our extensive GOptions Review 2016, they’re also one of the fewer brokers remaining to be able to accept USA traders, their platform and offers are available worldwide whereas all regulated brokers have many country restrictions. Least we forget, a free GOptions Demo Account is available to any trader who wants to test the platform and features before investing money – only the most professional company would offer such a treat to their clients.

GOptions Forex Trading Platform

GOptions Complaints | Two Courses of Complaints

Every trader upon registering with them is allocated a personal account manager in their language to welcome you to the program, offer you trading assistance, education, support and all necessary trading tools to make your trading experience simple and unforgettable experience. Each account manager will also handle all the account verification procedures, where most of your personal details are sent to verify the account. It’s at this stage that a trust relationship is built. Any trader that is not 100% satisfied with any element of their service, platform or banking procedures is to firstly make contact with account manager. If the solution is not found by the account manager, then this will be relayed to their compliance department. At this stage all GOptions complaints are handled efficiently and a resolution is always satisfactory to the trader, hence their respectable performance in the retention department.

GOptions Spot Follow

GOptions’ iFollow

GOptions Complaints | Clean Complaint Record

At GOptions as with all other brokers, there will always be GOptions complaints. What sets them apart from their competitors is the ability to turn each complaint into a positive feedback, therefore allowing them to improve and evolve with the times, and become even more customer orientated. Every voice is heard and a solution is found, they are all about hearing your opinion and everyone has an opinion so that you can be heard, something I did not find at any other broker. We can easily take a look at the percentage of compliments versus GOptions complaints also available to view on their site in their testimonials page. This is exactly how you determine quality from quantity – when compliments over-ride the complaints.


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